How AI Search Actually Works — and Why Your Restaurant Is Getting Left Behind

1. A customer opens ChatGPT, Claude, or Perplexity

They’re not Googling anymore.

They ask:

“Where’s a great Italian in West London with a garden?”

Or:

“What time does [Your Restaurant] serve dinner on Sundays?”

2. The AI tries to answer

But here’s the thing:

It doesn’t go to your website.

It doesn’t check Instagram.

It doesn’t call your team.

Instead, it searches the open web — scraping whatever scraps it can find.

This includes:

• Old Google Maps data

• Third-party delivery platforms

• Random blog posts from 2019

• Cached reviews with outdated menus

It tries to stitch this together into an answer. Often, it guesses.

3. The answer looks confident — but it might be completely wrong

ChatGPT might say you:

• Only serve lunch (when you do dinner too)

• Don’t offer vegan options (you do)

• Are closed on Sundays (you’re not)

• Don’t take bookings (you do — and you’re on OpenTable)

The customer never clicks further. They move on. You lose the booking.

4. The real problem: 

you’re invisible to AI

You’ve worked hard to post on Instagram, update your website, and reply to DMs.

But none of that content is structured in a way AI models can reliably use.

Even if your info is correct online, it’s not understandable by AI.

That’s where Hannah comes in.

Hannah fixes this — without you lifting a finger

Hannah creates a structured, AI-readable page for your restaurant.

It includes:

• Warm, accurate descriptions

• Verified meal periods and opening hours

• Booking links, social media, tags, and dietary info

• Embedded schema (this is how AI understands data)

And it’s built specifically for:

• ChatGPT

• Claude

• Perplexity

• Google SGE

• Voice assistants like Siri and Alexa

So when someone asks a question — your restaurant is found. And described correctly.

Why this matters now

You’re entering the AI-first era of discovery.

People will stop searching platforms — they’ll just ask questions.

If you’re not represented in that layer, you vanish.

Think of it like SEO, but for the new internet.

And no one told restaurants it was already happening.

Join the Hannah Beta

We’ve already added hundreds of London venues — manually, carefully, and for free.

If your restaurant is listed: great.

If it’s not yet: let us know.

Let’s make sure your restaurant is seen, heard, and understood — in the age of AI..